Terms of service

Terms of Service

Last updated: July 2026

Welcome to Delila Jewellery. By accessing our website and purchasing from our store, you agree to these Terms of Service. Please read them carefully before using our website.

1. General

By using this website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian to use this site.

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will take effect immediately upon being posted on this page.

2. Products

We make every effort to display our jewellery as accurately as possible. However, colours and images may vary slightly depending on your device or screen settings.

As many of our products are handcrafted or made with natural materials, slight variations in colour, size, or finish may occur.

3. Pricing & Payment

All prices are listed in New Zealand Dollars (NZD) and include GST where applicable.

Payment must be received in full before your order is processed and dispatched. We accept the payment methods displayed at checkout.

4. Orders

We reserve the right to refuse, cancel, or limit any order at our discretion, including in cases of pricing errors, suspected fraud, or product availability.

If we cancel your order after payment has been received, you will receive a full refund.

5. Shipping

We currently ship within New Zealand and Australia.

Delivery timeframes are estimates and may vary due to courier delays or circumstances beyond our control. Please refer to our Shipping Policy for more information.

6. Returns & Refunds

Please refer to our Refund Policy for information about returns, exchanges, and refunds.

7. Intellectual Property

All content on this website, including logos, photographs, product descriptions, graphics, and designs, is the property of Delila Jewellery and may not be copied, reproduced, or used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by New Zealand law, Delila Jewellery is not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Our liability is limited to the purchase price of the product where required by law.

9. Privacy

Your personal information is collected and handled in accordance with our Privacy Policy.

10. Governing Law

These Terms of Service are governed by the laws of New Zealand. Any disputes arising from these terms or your use of our website will be subject to the jurisdiction of the New Zealand courts.